
ServiceNow Technical Professional
13 hours ago
**Job Title - ServiceNow Technical Consultant**
**Job Type - On-Site**
**Location - Riyadh, Saudi Arabia**
**Years of Experience - 6-12**
**About the Role:**
We are seeking an experienced ServiceNow Technical Consultant to join our organization in Riyadh. The successful candidate will be responsible for designing, developing, and implementing ServiceNow solutions to improve IT service management capabilities.
**Key Responsibilities:
* Design and Development: Design, develop, and configure ServiceNow applications, modules, and workflows to meet business requirements.
* Implementation: Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge Management.
* Integration: Integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.
* Technical Support: Provide technical support and troubleshooting for ServiceNow-related issues.
* Documentation: Create and maintain technical documentation for ServiceNow configurations.
* Process Improvement: Analyze information from ITSM tools and make recommendations for process improvements.
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