ServiceNow Platform Expert

1 day ago

Aurangabad, Maharashtra, India beBeeServicenow Full time US$ 55,000 - US$ 85,000
Job Title: ServiceNow Support Specialist

We are seeking a skilled IT professional to provide technical support and perform system maintenance.

The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations.

Key Responsibilities:

  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
  • Provide support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
  • Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Ensure all support activities comply with IT security policies.

Required Skills and Qualifications:

  • ServiceNow Certified System Administrator (CSA) required.
  • 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science is preferred. Strong problem-solving and customer service skills.

What We Offer:

  • A challenging role that requires excellent analytical, communication, and time management skills.
  • Opportunities for growth and development within the company.

Please submit your application if you are a motivated and experienced IT professional looking for a new challenge.

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