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Operations Excellence Lead

1 week ago

Mumbai, Maharashtra, India MadeTruly Full time
Job Description

We are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will oversee end-to-end production planning, vendor management, quality assurance, and logistics for our international jewelry operations.

Responsibilities:
- Oversee multiple third-party manufacturing vendors, ensuring on-time delivery and quality compliance.
- Establish and Monitor KPIs for vendor performance and drive process improvements for higher efficiency.
- Production planning – Align demand forecasts and Manage production schedules to ensure timely delivery, avoid stockouts
- Set up SOP's for the Operations management for scalability

Requirements

This role requires 8 to 10 years of experience in operations, supply chain, or production management within B2B, luxury, or tech-enabled businesses. The ideal candidate will have strong analytical and problem-solving skills, data-driven decision-making, proactive leadership skills, and hands-on experience with ERP systems, inventory management, and logistics strategy.