Fashion Retail Operations Manager

3 days ago

Bhavnagar, Gujarat, India beBeeEthnicRetail Full time ₹ 9,00,000 - ₹ 12,00,000
Key Job Responsibilities:

The ideal candidate will oversee daily store operations, including opening/closing, cash handling, and POS systems.

They will be responsible for ensuring the store reflects a luxury ethnic wear identity through visual merchandising, cleanliness, and ambience.

Additionally, they will implement seasonal campaigns, festive promotions, and new collection launches as directed by head office.

  • Manage daily store operations, including opening/closing, cash handling, and POS systems.
  • Implement seasonal campaigns, festive promotions, and new collection launches as directed by head office.

Sales & Customer Experience:

  • Drive sales to achieve and exceed monthly revenue targets.
  • Provide personalized styling guidance for sarees, blouses, and accessories.
  • Handle escalated customer queries, ensuring smooth exchange/return processes as per company policies.

Team Leadership:

  • Recruit, train, and supervise sales staff, stylists, and support personnel.
  • Motivate the team to deliver exceptional ethnic wear shopping experiences.

Inventory & Stock Control:

  • Oversee stock movement, replenishment, tagging, and barcoding.
  • Maintain accurate records of saree collections and ensure minimal stock loss/shrinkage.

Marketing & Engagement:

  • Execute in-store events such as festive saree showcases, draping workshops, and wedding collection previews.
  • Promote store offers and exclusive collections through local channels and social media collaborations.

Reporting & Compliance:

  • Prepare daily/weekly sales and footfall reports.
  • Ensure compliance with billing, GST, and company policies.

Skills & Attributes:

  • Strong leadership and people management skills.
  • Excellent communication in English, Bengali, and Hindi.
  • Knowledge of ethnic wear fabrics, draping styles, and customer preferences.

Qualifications & Experience:

  • Bachelor's degree (preferred in Retail, Fashion Management, or Business).
  • 4–6 years of experience in apparel/ethnic retail management.

This role is ideal for a leader who can drive sales growth, build strong relationships with customers, and maintain high standards of quality and service within the store.

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