
Retail Operations Lead
3 days ago
Area Manager Opportunity
We are seeking a seasoned retail professional to lead our store operations and drive growth. As an Area Manager, you will oversee multiple retail outlets, leading and motivating store managers and sales teams to achieve sales and service targets.
Key Responsibilities:
- Operational Leadership: Ensure adherence to brand standards, SOPs, and VM guidelines across all stores.
- Performance Analysis: Analyze store performance metrics and drive actionable insights to improve KPIs.
- Customer Focus: Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
- Team Collaboration: Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns.
- Store Audits: Conduct regular audits and area visits to assess operational efficiency and compliance.
Requirements:
- Graduate/Postgraduate in Business, Retail Management, or a related field.
- 5–8 years of proven experience in apparel/fashion retail, managing multiple stores.
- Comfortable with travel for store visits and audits.
- Proficiency in retail analytics and Microsoft Office.
What We Offer:
A dynamic work environment, opportunities for growth and development, and a chance to make a real impact on our business.
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