Delivering Exceptional Customer Experiences

5 days ago


Nagpur, Maharashtra, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 60,00,000
Customer Experience Intern

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience intern. This is an exciting opportunity for students and recent graduates to gain hands-on experience in customer service, communication, and project management.

As a Customer Experience intern, you will be responsible for tracking and managing customer interactions, proactive communication through calls, surveys, and WhatsApp, and working cross-departmentally on projects to improve customer purchase and delivery experience.

The ideal candidate will possess excellent communication and interpersonal skills, proficiency in Excel, analytics, and web tools for consumer engagement, and fluency in English.

Key responsibilities include:

  • Tracking and managing customer experience
  • Proactive communication through calls, surveys, and WhatsApp
  • Working cross-departmentally and on cross-functional projects
  • Improving customer purchase and delivery experience

Eligibility & Qualifications:

  • Pursuing bachelors or masters from a reputable university
  • Proficiency in Excel, analytics, and web tools for consumer engagement
  • Excellent communication and interpersonal skills
  • Fluency in English is a must
  • Problem-solving abilities and attention to detail
  • Ability to work collaboratively
  • Interest in FMCG and kids' nutrition will be a great added advantage
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Flexibility to work in shifts, including weekends, and holidays as per customer queries

This is a fantastic opportunity to develop valuable skills, learn from experienced professionals, and contribute to a dynamic team. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this role.



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