Digital Learning Solutions Specialist

We are seeking an experienced Learning Management System (LMS) administrator to oversee the end-to-end management of learning content within our Cornerstone OnDemand platform. This role combines technical expertise with project management skills to ensure seamless course delivery, effective learning administration, and successful content development initiatives.

Job Description:

• Key Responsibilities:

  • Course Publishing & Content Management

  • Configure and publish learning courses, curricula, and learning paths within Cornerstone LMS

  • Ensure proper course categorization, tagging, and metadata for optimal searchability and reporting

  • Manage course enrollment processes, prerequisites, and completion requirements

  • Coordinate SCORM, xAPI, and other content package uploads and testing

  • Maintain course catalogs and ensure content accuracy and currency

  • Troubleshoot technical issues related to course functionality and user access

• Quality Assurance

  • Conduct quality assurance of content assets that are requested to load in the LMS

  • Ensure quality standards are adhered to

• Learning Administration

  • Administer user accounts, roles, and permissions within the Cornerstone platform

  • Monitor learner progress and completion rates across all courses and programs

  • Generate and analyze learning analytics reports to track engagement and effectiveness

  • Manage compliance training requirements and automated notifications

  • Support learners with technical issues and platform navigation

  • Coordinate with IT and vendor support for system maintenance and updates

  • Maintain learning records and ensure data integrity within the system

• Strategic Learning Support

  • Collaborate with learning and development teams to align LMS capabilities with organizational learning objectives

  • Provide recommendations for platform optimization and feature utilization

  • Support the evaluation and implementation of new learning technologies and integrations

  • Assist in developing learning governance policies and standard operating procedures

  • Participate in vendor meetings and platform upgrade planning

Required Skills and Qualifications:

• Education & Experience:

  • Bachelor's degree

  • 2+ years of experience with Learning Management Systems, preferably Cornerstone OnDemand

  • 2+ years of project management experience, preferably in learning and development contexts

  • Experience with e-learning content development and SCORM standards

• Technical Skills:

  • Proficiency in Cornerstone OnDemand platform administration and configuration

  • Understanding of learning standards (SCORM, xAPI/Tin Can, AICC)

  • Experience with content authoring tools (Articulate Storyline, Adobe Captivate, or similar)

  • Strong analytical skills with experience in learning analytics and reporting

  • Familiarity with HTML, CSS, and basic web technologies

  • Project management software proficiency (Smartsheets, MS Project, Asana, Trello, or similar)

Benefits:

• Opportunity to work with a cutting-edge Learning Management System

• Collaborative and dynamic work environment

• Competitive salary and benefits package

Others:

• Project Management Professional (PMP) certification or similar

• Cornerstone OnDemand certification or other LMS certifications

• Experience with learning content development methodologies (ADDIE, SAM, etc.)

• Background in instructional design or adult learning principles

Performance Metrics:

• Course publishing accuracy and timeliness

• Learner satisfaction scores and platform adoption rates

• Project delivery success rates and adherence to timelines

• System uptime and technical issue resolution times

• Content development project ROI and quality metrics

• Compliance training completion rates and reporting accuracy