Learning Solutions Coordinator

4 days ago

Ajmer, Rajasthan, India beBeeClient Full time ₹ 9,33,600 - ₹ 15,69,600

About this role

We're looking for a highly organized, client-focused professional with strong communication skills to grow in the professional learning services industry.

Key Responsibilities
  • Support senior leadership in sales growth to clients.
  • Interact with stakeholders, find and convert opportunities, and report commercial results.
  • Create sales materials and tailored presentations to support upsell or renewal opportunities.
  • Lead and coordinate documents for RFI and RFP responses, including slide decks, rate cards, and solution overviews.
  • Lead and coordinate QBR preparation and presentation and other related governance activities.
  • Help track win/loss data and sales KPIs across the portfolio to support continuous improvement.
  • Conduct preliminary research on client organization changes that could signal opportunities.
  • Collaborate with service line leaders on how to align internal solutions to unmet client needs.
  • Respond to routine client queries and escalate issues where needed.
  • Contribute to preparation of business reviews, presentations, and reports.
  • Track account metrics including SLA performance, client satisfaction, and operational KPIs.
Skills and Competencies
  • Relationship development with client stakeholders and key figures within our organization.
  • Presentation and pitching skills to create a strong impression of our capabilities.
  • Clear and professional communication in both verbal and written formats.
  • Strong organizational and time-management abilities.
  • Analytical mindset with comfort working with data and reporting tools.
  • Commercial decision making on which opportunities will provide mutually beneficial outcomes.
  • Proficient in Microsoft Office, especially PowerPoint and Excel; familiarity with CRM tools is a plus.
  • Team-oriented with a service delivery mindset.
  • Detail-oriented with a proactive approach to managing client needs.
  • Ability to work under direction but also take initiative on smaller tasks and projects.
  • High level of professionalism in external-facing communications.
  • Adaptable and comfortable working in a fast-paced, global environment.
Knowledge
  • Basic understanding of learning & development concepts and corporate training models.
  • Familiarity with managed learning services and learning platforms is an advantage.
  • Understanding of account management processes in a services environment.
  • Awareness of client service and stakeholder communication best practices.
  • Some exposure to project management or customer success tools is preferred.
Experience
  • 4–8 years in account coordination, client services, project management, or operations roles.
  • Experience working in or with professional services, learning, or talent development sectors.
  • Demonstrated ability to support client relationships and manage operational details.
  • Exposure to multi-stakeholder environments and experience handling multiple priorities.
  • Experience supporting reporting, governance, or performance tracking processes.

We are an equal opportunity employer.

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