
Regional Voice Support Specialist
2 days ago
A Regional Voice Support Specialist is responsible for providing customer service in a regional language. They will respond to customer queries, resolve issues and provide product information. This role also involves data entry and escalating complex issues to supervisors.
Main Responsibilities:- Customer Service: Answer customer calls, emails, or chats in a regional language.
- Issue Resolution: Provide solutions to customer complaints or problems with products or services.
- Record Keeping: Maintain accurate records of customer interactions and transactions.
- Protocol Adherence: Follow company procedures and standards.
- Product Knowledge: Help customers with product details, usage and troubleshooting.
- Performance Metrics: Meet targets for call handling time and customer satisfaction.
- Issue Escalation: Transfer unresolved or critical concerns to supervisors or higher-level support.
- Effective Communication: Ability to communicate effectively with customers in a regional language.
- Problem-Solving: Skill to analyze and resolve customer issues.
- Fast-Paced Environment: Ability to work in a dynamic and fast-paced environment.
- Linguistic Abilities: Ability to read and understand English.
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Voice Network Support Specialist
15 hours ago
Pune, Maharashtra, India beBeeTroubleshooter Full time ₹ 2,50,000 - ₹ 6,00,000Voice Network Support Specialist">We are seeking a highly skilled Voice Network Support Specialist to join our team. This role involves providing end-to-end support for telecom services, managing and troubleshooting voice/telecom networks, and working closely with global vendors and carriers to ensure seamless operations.">Key responsibilities...
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Technical Support Specialist
2 days ago
Pune, Maharashtra, India beBeeTelecom Full time ₹ 2,50,000 - ₹ 60,00,000Technical Support Specialist - Voice NetworkWe are seeking a skilled Technical Support Specialist to join our team, focusing on voice network support and management.This role involves end-to-end support for telecom services, from ticket creation to resolution, ensuring seamless operations. The ideal candidate will have strong knowledge of CUCM, SIP/SS7...
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Senior Voice Support Specialist
2 weeks ago
Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Customer Support - Voice Professional RoleWe are looking for a highly skilled and detail-oriented professional to join our team as a Customer Support - Voice Professional.Main Responsibilities:Deliver top-notch support and expertise in the domain of Customer Support - Voice Professional.Collaborate with cross-functional teams to drive business...
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Voice Technology Specialist
6 days ago
Pune, Maharashtra, India beBeeSpeechRecognition Full time ₹ 9,00,000 - ₹ 12,00,000We are seeking a skilled Voice Technology Specialist to join our team.Job DescriptionThe successful candidate will be responsible for designing and implementing voice recognition systems, call flows, and IVR environments.Required Skills and Qualifications3+ years of experience in voice technology, including IVR and speech recognition.Expert knowledge of one...
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Technical Support Specialist
2 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000Job Title:Customer Support SpecialistJob Description:We are seeking a highly skilled Customer Support Specialist to join our team. The successful candidate will be responsible for providing top-notch technical support to customers via voice calls, resolving complex issues and ensuring customer satisfaction with exceptional communication.Key Responsibilities...
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Video Conferencing Support Specialist
1 week ago
Pune, Maharashtra, India beBeeProfessional Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support Specialist Job DescriptionWe are seeking a skilled technical support specialist to provide top-notch technical assistance for video conferencing and Microsoft 365 Business Voice solutions.Key Responsibilities:Provide exceptional customer support via phone, email, and chat platforms.Troubleshoot complex technical issues related to video...
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Pioneering Regional Marketing Lead
1 week ago
Pune, Maharashtra, India beBeeMarketing Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Senior Marketing Manager RolePioneer change in a rapidly evolving environment as a Senior Marketing Manager. Envision and execute strategic plans to drive brand awareness, engagement, and sales leads within your region.At our organization, we foster an environment where every voice is heard, and ideas are valued. Empowerment drives our pioneering spirit,...
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International Voice Process Specialist
1 week ago
Pune, Maharashtra, India beBeeQuality Full time ₹ 5,00,000 - ₹ 10,00,000We are seeking a dedicated Quality Assurance Specialist for an International Voice Process. If you have experience in quality assurance in an international voice environment within the BPO domain and possess excellent communication skills, we invite you to contribute to a fast-paced, international work environment.Job DescriptionThe Quality Assurance...
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non voice process
5 days ago
Pune, Maharashtra, India IR Technology Services Pvt Ltd Full time ₹ 25,84,000 - ₹ 39,28,000 per yearCustomer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Required Candidate profile Any Fresher or Experience candidate. Must have Excellent written English required. Must have good typing speed Basic computer skills, including proficiency in MS Office and ability to navigate...
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International Voice Support
1 week ago
Pune, Maharashtra, India Job World Full timeJob DescriptionHiring for International voice process in Pune LocationOpen Positions- International Voice process- International SalesEligibility -- Graduation Mandatory- Min 6 Months of exp in International Voice/Sales/Blended will be eligibleSALARY UPTO 5LPA5 Days WFO| 2 Days Rotational Off | Rotational ShiftsTo schedule your Interview Call@WhatsApp-Pooja...