Help Desk Support Specialist

2 days ago


Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 4,00,000
Job Overview

We are seeking a skilled Help Desk Support Specialist to join our team.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and meet deadlines.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Provide product information and training to customers as needed.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
Required Skills and Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 0-4 years of experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic and supportive work environment.
What We Offer:
  • A competitive salary range.
  • Ongoing training and development opportunities.
Why Work with Us?

We are committed to delivering exceptional results for our clients. If you are a motivated and talented individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.



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