Help Desk Specialist

Job Description:">We are seeking a dedicated and customer-focused Support Specialist to join our team. The role will involve resolving end-user VDI issues, maintaining golden images, deploying new desktop pools, and working with application teams to ensure seamless virtual desktop functionality.">Key Responsibilities:">">Provide Level 1–3 support for...

Job SummaryWe are seeking a skilled support professional to provide assistance with various applications, including Compete, Keystone/SimpleK, MD Staff, Omnigo, RL6/Converge, TMS (Accruent), and Trane/TracerEnsemble.The ideal candidate will have experience in customer interaction, requirement gathering, and application testing/validation."],

We are currently seeking a highly skilled and dedicated Customer Service Representative to join our team.About the Role:This is an excellent opportunity for a proactive listener and problem solver to deliver exceptional support to customers.Main Responsibilities:Maintain a positive, empathetic, and professional attitude toward customers at all timesRespond...

Job Title: Zendesk AdministratorWe are seeking a highly skilled and experienced Zendesk Administrator to join our team.Key Responsibilities:Provide operational support and manage the administrative functions of our Zendesk instance.Identify, install, configure, and maintain applications within Zendesk to meet business needs.Collaborate with teams to design...

Information Technology Support Specialist Job Overview As an Information Technology Support Specialist, you will be responsible for providing technical support and troubleshooting issues with desktop computers and information technology systems. You will also manage the IT infrastructure and ensure smooth operation of IT systems. Key Responsibilities: ...

Technical Support RoleAbout the JobWe are seeking a skilled Technical Support Specialist to join our team. This is a full-time remote position that requires excellent technical skills and strong communication abilities. Key Responsibilities:Provide timely and effective technical support to usersTroubleshoot complex technical issues and resolve them...

The IT Helpdesk Analyst – L1 Support acts as the initial point of contact for all internal IT support issues across SOLM. This role focuses on providing frontline support to a global user base across multiple time zones and technologies, with a special emphasis on macOS, Windows, and SaaS tools. The analyst will log and manage tickets via Salesforce...

ServiceNow Platform ExpertWe are seeking a highly skilled and experienced ServiceNow Platform Expert to join our team.As a ServiceNow Support Specialist, you will be responsible for providing technical support, performing system maintenance, and assisting end-users with ServiceNow-related issues.Troubleshoot and resolve complex incidents related to the...

Job Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled technical support specialist to manage helpdesk tickets for our customers.Responsibilities:Knowledge of Microsoft 365 technologies, particularly Teams and Office Admin center features.In-depth understanding of Teams features, functionalities, and best practices.Familiarity with...

Support Specialist PositionWe are seeking a proactive and detail-oriented Support Specialist to serve as the primary point of contact for IT support requests. This role involves handling incoming incidents and service requests via various channels, providing basic troubleshooting, and ensuring timely escalation when necessary.This is an exciting opportunity...