
Platform Support Engineer
2 days ago
We are seeking a highly skilled and experienced ServiceNow Platform Expert to join our team.
As a ServiceNow Support Specialist, you will be responsible for providing technical support, performing system maintenance, and assisting end-users with ServiceNow-related issues.
- Troubleshoot and resolve complex incidents related to the ServiceNow platform.
- Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.
- Provide expert-level support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
- Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
Key Qualifications:
- 5 years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies and federal regulations.
- Bachelor's degree in Information Technology or Computer Science is preferred.
- Competitive compensation package.
- Comprehensive health benefits, including medical, dental, and vision plans.
- Generous paid time off to relax and rejuvenate.
- Opportunities for career growth and professional development.
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