Customer Service Support Specialist
3 weeks ago
Key Responsibilities:
1. Collaborate with the Customer Service team to implement effective management plans and strategies.
2. Develop and maintain strong relationships with customers to deliver exceptional service and drive business growth.
3. Analyze customer information and feedback to identify areas for improvement and optimize service delivery.
4. Execute and deliver work according to established procedures to achieve business objectives.
5. Identify and implement opportunities for continuous improvement to enhance service team processes.
Our Leadership Standards:
Looking In:
Leading Inclusively and Safely:
I inspire and build trust through self-awareness, honesty, and integrity.
Owning Outcomes:
I take the right decisions that benefit the broader organization.
Looking Out:
Delivering for the Customer:
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially Savvy:
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the Future:
Growth Mindset:
I experiment and identify opportunities for growth for both myself and the organization.
Building for the Future:
I build diverse future-ready teams where all individuals can be at their best.
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