Senior Business Development Manager

1 week ago


Tiruppur, Tamil Nadu, India beBeeCareer Full time ₹ 20,00,000 - ₹ 22,00,000
Job Overview: Senior Role Customer Success

This role plays a pivotal part in our Cards Customer Success vertical, focusing on attaining Operational Excellence, Project Management, Data Analysis, and KPI Improvement. As the primary liaison between internal teams and banks, as well as other ecosystem players, you will ensure seamless operations processes, compliance, and continuous performance enhancement for ATM, POS & Ecom, domestic & International transactions.

The responsibilities of this position include:

  • Operational Efficiency & Bank Engagement: Monitor and address day-to-day operational issues between internal teams and banks, act as the SPOC for banks for operational queries and escalations.
  • Drive performance improvement for major banks through root cause analysis (RCA) and targeted interventions.
  • Provide both online and offline support to banks for operational issues, daily Cards scheme process enhancements.

The ideal candidate should possess a strong background in:

  • Technical and data analysis skills.
  • Expertise in settlement, reconciliation, and dispute management.
  • In-depth understanding of payment products.
  • Strong client relationship management capabilities.

Key Requirements include:

  • Advanced skills in Excel (data analysis, pivot tables, charts).
  • Excellent PowerPoint / Power BI presentation skills.
  • Strong communication, drafting, and presentation skills.

Why Choose Us?

We are a purpose-driven organization shaping the future of digital payments in India and beyond. We offer a unique opportunity to work on cutting-edge projects that directly impact millions. Our culture is built on innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion.



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