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Insurance Case Manager
2 weeks ago
We are looking for an expert to take charge of post-payment cases and ensure a seamless customer experience. As an Insurance Operations Specialist, you will be responsible for updating customers on the status of their cases and coordinating with various stakeholders to facilitate timely issuance.
The ideal candidate will have strong written and verbal communication skills, as well as a basic understanding of insurance underwriting and decision-making processes. You should be able to handle difficult conversations with customers in a patient and professional manner. Additionally, you will need to have proven stakeholder management skills to push cases forward and achieve monthly issuance targets with minimal turnaround time.
