Front Desk Associate

3 weeks ago


Jaipur, Rajasthan, India Accor Full time
Job Description:

The primary role of the Front Desk Associate is to provide exceptional service to guests, ensuring their stay is comfortable and memorable. Key responsibilities include:

  • Greeting guests, registering them, and issuing room keys according to established standards.
  • Assisting guests with check-in and check-out processes, including handling cash and credit transactions.
  • Maintaining accurate records and updating the repeat guest history system.
  • Responding to guest inquiries and resolving any issues promptly and professionally.
  • Collaborating with other departments to ensure seamless guest experiences.

Requirements:

  • Service-oriented personality with excellent communication skills.
  • Minimum 6 months to 1 year of experience in hotel operations.
  • Possession of a relevant degree or diploma in Hospitality or Tourism management is preferred.

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