Customer Operations Manager for Tata Motors
3 weeks ago
Job Responsibilities:
The Customer Operations Manager for Tata Motors will be responsible for delivering customer operational objectives of the organization. This position will provide high levels of support to the network, resolve customer issues, facilitate service and spare parts sales, after-sales revenue, and drive high customer satisfaction through the service network.
Education and Work Experience:
Mechanical Engineering or Automobile Engineering degree is required. 5-7 years of experience in the Automobile Industry is preferred.
Tata Motors Leadership Competencies:
Customer Centricity, Developing Self and Others, Driving Execution, Leading by Example, Leading Change, and Motivating Self and Others are essential skills for this position.
Functional Competencies:
Strong analytical and problem-solving skills, customer focus, sales & marketing skills, and interpersonal skills are required.
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