Customer Support Manager-PVBU
7 days ago
Position Summary with Job Responsibilities
The role of Customer Support Manager-PVBU at Tata Motors focuses on developing and implementing strategies to grow the service business in the assigned territory. The key objective is to improve customer satisfaction, secure workshop profitability, and align the network with service business growth.
Key Responsibilities
Education
B Tech in Automobile or Mechanical
Work Experience
Minimum 3 years of experience in Automobile industry
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
-
Customer Service Manager
4 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob SummaryThe Customer Support Manager-PVBU role at Tata Motors exists to secure and improve the company's service business and customer satisfaction in the assigned territory. This involves channel management, ensuring workshop profitability and satisfaction, and customer delight through aligned network growth with dealer service.Key...
-
Shop Head
2 weeks ago
Pune, Maharashtra, India Tata Motors Full timePosition SummaryThe role of the Shop Head - PVBU is to oversee the planning, execution, and monitoring of shop maintenance at Tata Motors. This includes the upkeep of the line, installation, and certification of new equipment to ensure optimum uptime.Key ResponsibilitiesAnnual Maintenance Planning: Identify major breakdown issues, prepare an annual...
-
Customer Support Manager-PVBU Position
1 week ago
Pune, Maharashtra, India Tata Motors Full timePosition Summary with Job ResponsibilitiesThe Customer Care Manager Position exists for securing and improving Tata Motors Service Business & Customer Satisfaction in the assigned Territory. This would be done through Channel Management by ensuring Workshop Profitability & Satisfaction and also Customer Delight – Both Customer Satisfaction &...
-
Senior Manager IoT and Controls
3 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob Title: Senior Manager IoT and ControlsJob Summary:The Senior Manager IoT and Controls will be responsible for developing and implementing industry and digitalization roadmaps for operations and integration of horizontal and vertical value chains in line with the PVBU road map. This role will drive the implementation of industry and digitalization across...
-
Purchasing Manager for Chassis Systems
3 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob SummaryPurchasing Manager for Chassis Systems is responsible for handling purchasing activities of parts pertaining to Chassis system (Steering System, Bearing, Wipers, ABS System, weight balancer) of PVBU all models at Tata Motors.Key ResponsibilitiesDeveloping Self and Others - Recognizing continuous development is essential for success and taking...
-
Pune, Maharashtra, India Tata Motors Full timePosition Summary with Job ResponsibilitiesProcurement Lead for Chassis and Steering SystemPurchasing activities for chassis system components including steering systems, bearings, wipers, and ABS system for PVBU models.Key Responsibilities:Procurement and purchasing of chassis system componentsCollaborate with cross-functional teams to ensure timely delivery...
-
Pune, Maharashtra, India Tata Motors Full timeJob SummaryPurchasing Manager for Chassis Systems at Tata Motors. Lead purchasing activities for parts related to Chassis system (Steering System, Bearing, Wipers, ABS System, weight balancer) of PVBU all models.Key ResponsibilitiesDevelop and implement purchasing strategies to meet business objectives.Manage relationships with suppliers to ensure timely...
-
Customer Support Manager
4 weeks ago
Pune, Maharashtra, India 6sense Full timeJob Title: Customer Support ManagerAt 6sense, we're on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. We're seeking a skilled and experienced Customer Support Manager to lead our customer support team.Key...
-
Customer Support Manager
3 weeks ago
Pune, Maharashtra, India Icertis Full timeContract Intelligence ExpertiseIcertis is seeking a seasoned professional to join our team as a Customer Support Manager. In this role, you will be responsible for providing exceptional support to our customers, ensuring they achieve their full potential with our contract lifecycle management (CLM) platform.Key ResponsibilitiesDevelop and implement...
-
Senior Manager(L5)- TSM-TMA
4 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob Title: Senior Manager(L5)- TSM-TMAJob Summary:We are seeking a highly skilled and experienced Senior Manager to lead our Pre-Owned Car Business. The successful candidate will be responsible for driving growth, profitability, and brand value in the pre-owned car market.Key Responsibilities:Develop and implement strategies to increase new car retails...
-
Help Desk Support Specialist
4 weeks ago
Pune, Maharashtra, India Hawaii Tech Support Full timeAbout Hawaii Tech SupportHawaii Tech Support is a trusted IT partner dedicated to empowering clients with robust and resilient technology solutions. Our team values trustworthiness, helpfulness, and compassion in our collaborations to support clients. As a Microsoft Small Business Specialist, we provide end-to-end IT solutions with a focus on reliability and...
-
Customer Support Manager
4 weeks ago
Pune, Maharashtra, India OrbiTouch HR (orbiTouch outsourcing pvt ltd) Full timeJob Title: Customer Support ExecutiveOrbiTouch HR is seeking a highly skilled and experienced Customer Support Executive to join our team.Key Responsibilities:Lead the customer support department and ensure timely resolution of customer complaints.Test, analyze, and troubleshoot product issues to identify root causes.Repair products received from customers,...
-
Deputy General Manager
3 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob SummaryThis role will lead the deployment of a unified Model Based System Engineering (MBSE) framework with all the required toolset and interfaces in line with the defined MBSE Roadmap for all PVBU and EVBU.Key Responsibilities Implement the MBSE framework with all the required toolset and interfaces. Ensure the delivery of end-to-end models for...
-
Deputy General Manager
4 weeks ago
Pune, Maharashtra, India Tata Motors Full timeJob Title: Deputy General ManagerJob Summary: We are seeking a highly experienced Deputy General Manager to lead our Digital Instrument Clusters and Head-up Display (HUD) team. The successful candidate will be responsible for conceptualizing, specifying, and developing digital instrument clusters and HUDs for all PVBU and EVBU vehicles.Key...
-
Contract Manager
3 weeks ago
Pune, Maharashtra, India Icertis Full timeAbout the Role:As a Contract Manager - Customer Support Specialist at Icertis, you will play a critical role in ensuring the success of our customers by providing exceptional support and guidance on contract management. With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle...
-
Customer Support Specialist
3 weeks ago
Pune, Maharashtra, India Breezy Talent Full timeCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Breezy Talent. As a key member of our customer support team, you will play a vital role in ensuring customer satisfaction and retention for our international clients.Key Responsibilities:• Manage and respond to customer inquiries via phone, email, and...
-
Customer Support Specialist
2 weeks ago
Pune, Maharashtra, India Finding Candidates Full timeCustomer Support Role at WavehireJob SummaryThe Customer Support Executive (International Process) plays a vital role in ensuring customer satisfaction and retention for our international clients. They are responsible for providing exceptional customer service, resolving inquiries, and maintaining a positive brand image. This role is crucial in nurturing...
-
Customer Support Specialist
3 weeks ago
Pune, Maharashtra, India Recrudo Labs Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Recrudo Labs. As a key member of our international customer support team, you will play a vital role in ensuring customer satisfaction and retention for our global clients.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat, resolving...
-
Customer Support Associate
2 weeks ago
Pune, Maharashtra, India Gravitas Hub Full timeJob Summary:We are seeking a dynamic Customer Support Associate to play a key role in managing and resolving customer queries and issues related to the sales, delivery of industrial equipment. The ideal candidate will be responsible for providing timely support, ensuring high levels of customer satisfaction, and coordinating with internal teams.Key...
-
Customer Support Specialist
4 weeks ago
Pune, Maharashtra, India Wavehire Full timeCustomer Support Executive (International Process)We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Executive (International Process) at Wavehire. This role is crucial in ensuring customer satisfaction and retention for our international clients.Key Responsibilities:Manage and respond to customer inquiries...