
Strategic Operations Leader
2 days ago
About the Role
We are one of the world's largest employers with locations in more than 100 countries.
Our organization serves as a dynamic innovation and operations hub, designed to expand our global talent base and in-house expertise.GWS Supervisor – Operations & Analytics Job Overview
The Global Workforce Solutions (GWS) Team is an internally managed contingent workforce program responsible for compliance of related policies and end-to-end vendor management system.
Key Responsibilities:
- Develop and execute reporting dashboards and data sets that track defined Key Performance Indicators (KPIs), Service Level Agreements (SLAs) or support employee or vendor audiences.
- Ensure all internal GWS processes are defined, streamlined, and documented.
- Execute internal audit activities including Vendor Management System (VMS) data validation, monthly access reviews and bi-annual consultant validation process.
- Serve as Audit liaison with internal stakeholders for additional audit requests related to our VMS.
- Develop and execute vendor Quarterly Business Review (QBR) reporting process for approved vendor performance.
- Provide financial summary and conduct year-end accrual accounting activities for VMS invoicing.
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