
Sales Operations Director
2 days ago
Job Summary
As a Closing Manager/Associate, you will be the final touchpoint in the sales funnel or site-level closure team. Your key responsibilities will include overseeing client engagement, engaging with high-intent leads, conducting project walkthroughs, handling negotiations, and ensuring deal closure with proper documentation.
Key Activities:
- Engage with CPs and brokers to assist in closure of their referred clients updated with the status of their leads and documentation.
- Attend and engage with direct walk-ins and sourced leads at the project site.
- Present the project, USPs, pricing, and offers with clarity and conviction.
- Market research and analysis to understand trends & market landscapes.
- Documentation & Booking Process - Prepare cost sheets, booking forms, and collect necessary KYC documents.
- Coordinate with legal, CRM, and finance for smooth execution of booking.
- Collaboration & Reporting - Report daily activities, walk-ins, and closure progress to the Site Head/Manager.
- Regularly train the closure team on negotiation skills, objection handling & product updates.
- Track and report team KPIs: walk-ins, conversion %, TAT for documentation.
Requirements
• Prior experience in commercial & residential real estate sales.
• Excellent communication, negotiation & follow-up skills.
• Ability to handle high-pressure situations and demanding clients.
• Detail-oriented, highly organized, and responsive under pressure.
• Team management experience in a high-paced sales environment for Managerial position.
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