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Operations Director
2 weeks ago
We are seeking a skilled and experienced operations director to drive excellence in our IVF centers.
We are committed to delivering safe, transparent, and compassionate treatments, supported by advanced technology and a patient-first approach.
- Develop annual operating plans & performance targets in line with corporate goals.
- Ensure achievement of financial & operational targets, including revenue, profitability & team performance against defined key results areas (KRAs).
- Lead cost optimization initiatives, overseeing standard operating procedure implementation, medical record management, and audit readiness.
- Act as an escalation point for operational issues and ensure compliance with regulatory requirements.
- Liaise with stakeholders for brand visibility in local markets.
- Coordinate monthly P&L reports with the corporate finance team.
- Drive patient satisfaction, retention, and conversion metrics.
About This Role:
- The ideal candidate will have experience in driving business growth, improving operational efficiency, and leading high-performing teams.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop strategic recommendations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
- A proven track record of achieving business objectives, with a focus on delivering results in a fast-paced environment.