
Business Director
2 days ago
A key role exists for a highly skilled and experienced Business Director to lead our operations in Palakkad, India.
Key Responsibilities:
- Direct teams of managers and supervisors in a dynamic contact center environment
- Develop and implement client-centric strategies to meet business objectives
- Manage international voice operations with a focus on customer satisfaction
- Collaborate with site and operations management to resolve client issues
Requirements:
- 4+ years of experience in a supervisory role
- Strong leadership and communication skills
- International voice experience with a preference for outbound calls
- Ability to work flexible shifts, including 24x7 US timing
Education:
- College degree in Business Management or Administration
- Equivalent combination of education and experience
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