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Director of Operational Efficiency

2 weeks ago

Palakkad, Kerala, India beBeeoperations Full time ₹ 25,00,000 - ₹ 40,00,000
Operations Director

The Operations Director is responsible for managing and optimizing the day-to-day operations of the office, ensuring that all departments function smoothly and in alignment with company goals.

  • This role requires overall knowledge of office operations including HR, Admin, Finance, Projects, Procurement, and Support Teams.
  • The ideal candidate will ensure efficiency, timely task execution, clear communication, and strong coordination between all internal functions.

Key Responsibilities

  • Overall Office Operations Management
    • Oversee day-to-day operations within the corporate office.
    • Ensure proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
    • Supervise administrative processes including documentation, asset management, office supplies, and team logistics.
  • Interdepartmental Coordination
    • Align work between various verticals to ensure smooth workflows.
    • Track cross-functional tasks, identify roadblocks, and ensure timely resolution.
    • Maintain close coordination between field operations and office support teams.
  • Office Systems & Process Optimization
    • Develop and implement standard operating procedures (SOPs) for all office functions.
    • Ensure document control, filing systems, and reporting formats are standardized and followed.
    • Identify inefficiencies and implement process improvements across all departments.
  • Monitoring & Reporting
    • Review daily, weekly, and monthly reports from all departments.
    • Prepare consolidated dashboards and updates for senior management.
    • Monitor internal KPIs related to operations, productivity, and project delivery support.
  • Team Oversight & Task Allocation
    • Allocate and monitor tasks to department heads or coordinators.
    • Follow up on deadlines, pending work, and escalated issues.
    • Ensure that team members are adequately supported and resourced.
  • Compliance, Discipline & Office Policies
    • Ensure adherence to company policies, rules, and internal guidelines.
    • Maintain discipline, attendance, and punctuality within the office.
    • Work closely with HR for employee engagement, conflict resolution, and training needs.
  • Communication & Escalation Handling
    • Act as the central point of communication between departments and top management.
    • Handle operational escalations and ensure timely resolution.
    • Conduct regular coordination meetings with department heads.

Qualifications & Requirements

Bachelor's or Master's Degree in Business Administration, Operations, or related field

8–12 years in office operations, administration, or general management

Strong multitasking, coordination, decision-making, and organizational skills

Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination

MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.)