Clinical Services Director

1 month ago


Kolkata, West Bengal, India Manipal Hospitals (MHEPL) Full time

About Us

Manipal Hospitals, a pioneer in healthcare, is one of the top healthcare providers in India, serving over 7 million patients annually. With a pan-India footprint of 37 hospitals across 19 cities and 14 states, we have 10,400 beds and a talented pool of over 5,000 doctors and an employee strength of over 20,000.

Job Details

  • Role: Clinical Services Director
  • Department: Medical Services
  • Location: Kolkata
  • Experience: 10+ years of experience

Brief Roles and Responsibilities

We are seeking an experienced Clinical Services Director to coordinate and oversee medical care and clinical service quality at our unit. The ideal candidate will ensure compliance with statutory requirements (MTP, PCPNDT, AERB, Radiation Safety), analyze department mix, consultant needs, and performance of retainers, participate in tariff revisions, clinical compensation, and rationalization of costs.

The successful candidate will also monitor clinician quality, accreditation, and quality assurance services, conduct and participate in various medical committees (Advisory Board, HOD, Infection Control, Ethics, etc.), oversee quality improvement initiatives, patient safety, and recognition programs.

Key Responsibilities Include:

  • Manage consultant recruitment, induction, credentialing, contracts, and performance appraisal
  • Address patient concerns and medico-legal issues in coordination with the treating doctor and legal team
  • Conduct mortality meetings and clinical billing code audits
  • Provide clinical input for medico-legal cases and new projects
  • Engage and motivate team through training, performance management, and recognition
  • Recommend junior clinical staff and initiate academic activities (DNB/FNB/Fellowships)
  • Ensure doctor training on patient safety and service excellence
  • Prepare and optimize biomedical equipment budgets and utilization
  • Oversee medical records digitization and conduct awareness programs
  • Facilitate medical audits and JCI/NABH accreditation
  • Manage media relations, government liaison, and support hospital profitability and budget planning

Qualification:

MBBS with MBA/MHA

Salary:

We offer a competitive salary range of ₹30-50 Lakhs per annum, depending on experience.



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