Medical Services Manager

1 week ago


Kolkata, West Bengal, India Manipal Hospitals (MHEPL) Full time

About Us

As a pioneer in healthcare, Manipal Hospitals stands as an integrated network with a pan-India footprint of 37 hospitals across 19 cities and 14 states, serving over 7 million patients annually. With 10,400 beds and a talented pool of over 5,000 doctors, the company aims to deliver exceptional patient care.

Job Details

  • Role: Medical Services Manager
  • Department: Medical Services
  • Location: Kolkata
  • Experience: 10+ years of experience

Brief Roles and Responsibilities

  • Coordinate medical care and clinical service quality at the unit
  • Ensure compliance with statutory requirements (MTP, PCPNDT, AERB, Radiation Safety)
  • Analyze department mix, consultant needs, and performance of retainers
  • Participate in tariff revisions, clinical compensation, and cost rationalization
  • Monitor clinician quality, accreditation, and quality assurance services
  • Conduct and participate in medical committees (Advisory Board, HOD, Infection Control, Ethics)
  • Oversee quality improvement initiatives, patient safety, and recognition programs
  • Manage consultant recruitment, induction, credentialing, contracts, and performance appraisal
  • Address patient concerns and medico-legal issues
  • Conduct mortality meetings and clinical billing code audits
  • Provide clinical input for medico-legal cases and new projects
  • Engage and motivate team through training, performance management, and recognition
  • Recommend junior clinical staff and initiate academic activities (DNB/FNB/Fellowships)
  • Ensure doctor training on patient safety and service excellence
  • Prepare biomedical equipment budgets and utilization
  • Oversee medical records digitization and conduct awareness programs
  • Facilitate medical audits and JCI/NABH accreditation
  • Manage media relations, government liaison, and support hospital profitability and budget planning

Qualification:

MBBS with MBA/MHA

Estimated Salary: ₹25,00,000 - ₹40,00,000 per annum



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