Medical Services Manager
1 week ago
About Us
As a pioneer in healthcare, Manipal Hospitals stands as an integrated network with a pan-India footprint of 37 hospitals across 19 cities and 14 states, serving over 7 million patients annually. With 10,400 beds and a talented pool of over 5,000 doctors, the company aims to deliver exceptional patient care.
Job Details
- Role: Medical Services Manager
- Department: Medical Services
- Location: Kolkata
- Experience: 10+ years of experience
Brief Roles and Responsibilities
- Coordinate medical care and clinical service quality at the unit
- Ensure compliance with statutory requirements (MTP, PCPNDT, AERB, Radiation Safety)
- Analyze department mix, consultant needs, and performance of retainers
- Participate in tariff revisions, clinical compensation, and cost rationalization
- Monitor clinician quality, accreditation, and quality assurance services
- Conduct and participate in medical committees (Advisory Board, HOD, Infection Control, Ethics)
- Oversee quality improvement initiatives, patient safety, and recognition programs
- Manage consultant recruitment, induction, credentialing, contracts, and performance appraisal
- Address patient concerns and medico-legal issues
- Conduct mortality meetings and clinical billing code audits
- Provide clinical input for medico-legal cases and new projects
- Engage and motivate team through training, performance management, and recognition
- Recommend junior clinical staff and initiate academic activities (DNB/FNB/Fellowships)
- Ensure doctor training on patient safety and service excellence
- Prepare biomedical equipment budgets and utilization
- Oversee medical records digitization and conduct awareness programs
- Facilitate medical audits and JCI/NABH accreditation
- Manage media relations, government liaison, and support hospital profitability and budget planning
Qualification:
MBBS with MBA/MHA
Estimated Salary: ₹25,00,000 - ₹40,00,000 per annum
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