Exceptional IT Leader

1 day ago


Thoothukudi, Tamil Nadu, India beBeeSeniorExecutive Full time ₹ 15,00,000 - ₹ 24,00,000

A visionary leader oversees and directs a team of IT professionals, ensuring seamless operations and exceptional service delivery.

Key Responsibilities:
  • Team Leadership:

This role involves empowering team members to work collaboratively, leveraging their skills and expertise to drive business objectives forward.

  • Workload Management:

Effective management ensures the team meets performance targets and delivers high-quality services to customers.

  • Technical Expertise:

The ideal candidate should possess hands-on experience in Azure AD & On-prem management, Intune - Policy creation & implementation, Windows Server Management, MDE & compliance management, Qualys tool in vulnerability management, VLAN & Network troubleshooting, Netskope cloud proxy solution, DLP, and various Audit management like ISO 27001, PCIDSS etc.

  • Training and Development:

Providing training opportunities enables team members to develop new skills and enhance their job performance, contributing to the company's growth and success.

  • Performance Monitoring:

Maintaining accurate records of team performance helps identify areas for improvement and implement strategies to enhance efficiency and productivity.

  • Conflict Resolution:

A senior executive resolves conflicts within the team and between team members and other stakeholders, fostering a positive work environment that encourages collaboration and open communication.

  • Communication:

Communicating effectively with team members, management, and other stakeholders ensures that everyone stays informed about progress and concerns, promoting transparency and accountability.

  • Process Improvement:

Implementing process improvements enhances efficiency, productivity, and user satisfaction, driving business outcomes and competitiveness.

  • Problem Resolution:

Collaborating with the team to diagnose and resolve technical issues ensures timely and accurate solutions, minimizing downtime and maximizing service delivery.

  • Compliance:

The team adheres to company policies, procedures, and relevant industry standards under the supervision of the senior executive, ensuring regulatory compliance and risk mitigation.

  • Documentation:

Maintaining accurate documentation of IT support processes and procedures ensures transparency and accountability, facilitating knowledge sharing and best practices adoption.

  • Continuous Learning:

Staying abreast of the latest technologies and trends in IT support enables the team to provide high-quality services and stay competitive, driving business innovation and growth.

Skill Requirements:

  • Educational Qualification:

An Engineering Diploma or BE/BTech degree is required for this role, providing a solid foundation for IT leadership and technical expertise.

  • Certifications (Good to Have):

ITIL V4, Microsoft Azure Administrator / Windows Server Hybrid Administrator Associate certifications are beneficial but not mandatory, showcasing advanced technical skills and industry recognition.

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