
High-Level IT Support Technician
2 days ago
We are seeking a highly skilled IT Support Specialist to join our organization. As a key member of our IT team, you will be responsible for providing expert technical support and resolving incidents efficiently to ensure minimal disruption to business operations.
Key Responsibilities:
- Manage and resolve incidents using Service Now platform
- Implement and maintain Windows-based systems to ensure optimal performance and security
- Oversee networking infrastructure to ensure reliable connectivity and data flow
- Deliver remote desktop support to users ensuring seamless access to necessary resources
- Collaborate with teams to enhance service delivery and optimize IT processes
Essential Qualifications:
- Possess strong expertise in incident management and IT support operations
- Demonstrate proficiency in Service Now platform for managing IT services
- Have solid experience with Windows systems and networking infrastructure
- Exhibit capability in remote desktop support and troubleshooting
Required Skills:
- Incident Management
- Windows Systems
- Networking Infrastructure
- Remote Desktop Support
This is an exciting opportunity to contribute to the success of our organization. If you have a passion for IT support and excellent communication skills, we encourage you to apply.
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