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Support Customer Care Specialist

3 weeks ago

Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 9,99,999

Job Description:

We are seeking an experienced Customer Service Representative to provide exceptional support to our clients.

Key Responsibilities:

  • Engage with customers to discuss their concerns and deliver tailored solutions
  • Analyze customer inquiries and prioritize them accordingly
  • Resolve nonconformities and claims efficiently
  • Operate our system with accuracy and efficiency
  • Identify risk-related inquiries and update relevant data
  • Provide training and orientation to new team members on tasks, systems, and processes

Functional Area:

Customer care, client support, sales coordination, business coordination

About the Role:

This is a unique opportunity for someone who is passionate about delivering top-notch customer service. If you have excellent communication skills, a proactive approach, and a keen eye for detail, we would love to hear from you

Requirements:

  • Degree in any field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of CRM software

Benefits:

This role offers a competitive salary, comprehensive training program, and opportunities for career growth.