Healthcare Customer Support Specialist

14 hours ago

Mumbai, Maharashtra, India beBeeCustomer Full time US$ 60,000 - US$ 80,000
Job Description

We are seeking an experienced professional to join our team as a Care Coordination Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the US healthcare industry.

The ideal candidate will have a strong background in customer support, excellent communication skills, and the ability to work independently with minimal supervision. They should also be highly motivated, goal-oriented, and able to handle pressure while working under deadlines.

Key Responsibilities:

  • Provide high-quality customer support services to US-based clients in the healthcare industry.
  • Communicate effectively with clients via phone, email, and other channels.
  • Work collaboratively with internal teams to resolve client issues and improve overall customer experience.
Required Skills and Qualifications

To succeed in this role, you will need to possess the following skills and qualifications:

  • 3+ years of experience in customer support or a related field.
  • Excellent verbal and written communication skills.
  • Ability to work independently with minimal supervision.
  • Highly motivated and goal-oriented.
  • Ability to handle pressure and work under deadlines.
Benefits

We offer a competitive compensation package that includes:

  • A comprehensive benefits program.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
Others

We are an equal opportunities employer committed to diversity and inclusion. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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