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Sales Process Management Specialist
2 weeks ago
**Job Title:** Direct Sales Processes Operations Manager
**Overview:
The successful candidate will be responsible for coordinating the daily activities of dealers, vendors, and city sales teams while managing backend operations, subscriptions, procurement, and reporting.
Key Responsibilities include:
- Coordinate with dealers, vendors, and city sales team to ensure operational requirements are met.
- Ensure timely renewal and new acquisitions processing in the CRM system.
- Manage subscriptions for major publications and oversee procurement and distribution of promotional materials.
- Resolve customer complaints efficiently.
- Monitor and maintain accurate MIS tracking and prepare timely reports for management.
Required Skills and Qualifications:
- Bachelor's degree in business administration or related field.
- Minimum 6 years of experience in direct sales processes operations.
- Proficiency in CRM systems and MS Office Suite (Excel, Word, PowerPoint).
- Experience in SAP and Salesforce is preferred.
- Strong coordination, communication, and follow-up skills.
- Ability to multitask and work under tight deadlines.
