Customer Service Liaison

5 days ago

Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000
Job Title: Customer Service LiaisonA leading organization seeks a skilled Customer Service Liaison to join their team. This role offers an exciting opportunity to utilize your exceptional communication skills and build long-lasting relationships with clients.
About the Role:The successful candidate will be responsible for lead generation, documentation, and database management. They will also participate in market research, customer profiling, and follow-up activities to ensure smooth sales operations.
Key Responsibilities:
  • Lead generation through cold calling, research, and networking.
  • Assist in documenting and creating summary reports of ongoing projects.
  • Develop and maintain databases as required on a regular basis.
  • Participate in market research related to business and new areas of operation.
  • Provide excellent customer service by profiling prospects, understanding their concerns, and requirements.
  • Follow up with UCO Officers for visits planned if proposed by Team Leads.
  • Maintain regular follow-up and interaction with identified prospects for proper understanding of requirements.
  • Assist the Sales team with respect to UCO App Build.
  • Build and promote strong and long-lasting interpersonal customer relationships with existing and new clients.

Requirements:To be successful in this role, you should possess:
  • Excellent Communication Skills: Ability to effectively communicate with clients, colleagues, and stakeholders.
  • Strong Multitasking Abilities: Capacity to handle multiple tasks simultaneously and prioritize responsibilities.
  • Good Time Management Skills: Ability to manage time effectively to meet deadlines and achieve targets.
  • Proactive Attitude: Willingness to take initiative and contribute to the growth and success of the organization.
  • Knowledge of MS Office: Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Database Management: Experience in maintaining and updating databases.

Benefits:This role offers a competitive salary, opportunities for career growth, and a dynamic work environment. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Others:Please note that this is a full-time position, and the selected candidate will be required to work from our office location. We look forward to receiving your application

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