Care Customer Liaison

1 day ago

Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 2,64,000 - ₹ 3,36,000
Job Description:

We are seeking a highly skilled professional to fill the role of Care Customer Liaison. This key position within our sales department requires strong communication and relationship-building skills, with a focus on delivering exceptional customer experiences.

  • Meet and greet walk-in clients with warmth, actively listening to their needs and offering tailored solutions that meet their expectations.
  • Maintain ongoing dialogue with clients and interior designers to ensure seamless communication and build trust.
  • Collaborate with designers and architects to explore opportunities for mutual growth and development.
  • Prepare comprehensive quotes with accuracy and attention to detail, ensuring timely approvals and client satisfaction.
  • Serve as a vital link between our clients and sales team, facilitating smooth communication and resolving queries in a prompt and courteous manner.
  • Ensure accurate and up-to-date records within our client database.
  • Respond to client inquiries with empathy and provide efficient resolutions, consistently exceeding expectations.

To succeed in this role, you will work closely with our sales team to maintain open communication channels and foster an environment of customer-centricity. Your exceptional interpersonal skills, organizational aptitude, and ability to multitask will make you a valuable asset to our organization.

If you possess a genuine passion for delivering outstanding customer experiences and thrive in a dynamic work environment, we invite you to apply for this exciting opportunity.

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