Customer Care Executive

3 weeks ago

Mumbai, Maharashtra, India Flowing Water Films Private Limited Full time
Job Title: Customer Care Executive - OTT SupportJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As a Customer Care Executive - OTT support, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a seamless viewing experience for our subscribers.Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or social media- Resolve customer complaints and issues related to OTT content, streaming, and account management- Provide technical support and troubleshooting assistance for OTT platform issues- Offer personalized recommendations and solutions to enhance customer experience- Document customer interactions and feedback for quality improvement- Meet customer satisfaction and resolution targetsRequirements:- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment and handle multiple customer interactions- Strong problem-solving and analytical skills- Familiarity with OTT platforms and streaming services (desirable)- Basic technical knowledge and troubleshooting skills- Ability to work in shifts, including evenings and weekendsWhat We Offer:- Competitive salary- Opportunity to work with a growing OTT platform- Collaborative and dynamic work environment- Professional development and growth opportunitiesIf you're passionate about delivering exceptional customer experiences and have a knack for technical support, we'd love to hear from youMore information about this Customer Care Executive - OTT Support JobPlease go through the below FAQs to get all answers related to the given Customer Care Executive - OTT Support jobWhat are the job requirements to apply for this Customer Care Executive - OTT Support job position? Ans: A candidate must have a minimum of fresher as an Customer Care Executive - OTT Support What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What are the salary requirements for this job? Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Customer Care Executive - OTT Support is a Full Time in Mumbai. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Care Executive - OTT Support is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Care Executive - OTT Support position? Ans: There are immediate 1 job openings for Customer Care Executive - OTT Support in our Organisation.

12th Pass (HSE)

  • Customer Care Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Hansa Direct Full time

    Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while...

  • Customer Care Executive Fresher

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sprv Infosys Full time

    Multiple Processes Customer Service & Reminder Calls Experience 0 - 3 Years No. of Openings 100 Education B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree, Vocational Course Role Customer Care Executive Industry Type Call Centre / BPO / KPO / ITES / LPO Gender [ Male / Female ] Job Country India ...

  • Assistant Manager( Customer Care )

    3 weeks ago

    Mumbai, Maharashtra, India Nielsen Full time

    We are presently looking for an Assistant Manager within our Customer Care team In this role you willsupervise the operations of the Customer Care team who provide day-to-day support to Gracenotecustomers This includes monitoring ticket resolution times and responses to our customer ensuring thestaff is well trained and the work is equally distributed ...

  • Customer Care Specialist

    2 days ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 60,00,000

    Customer Service Representative Job DescriptionWe are seeking a customer-focused individual to handle customer care calls, resolve queries, and process orders.The ideal candidate will possess strong communication skills, attention to detail, and prior experience in customer service.Key Responsibilities:Handle inbound and outbound customer care calls in a...

  • Customer Care Executive Fresher

    5 days ago

    Navi Mumbai, Maharashtra, India DBS Mintek Pvt Ltd Full time

    vodafone idea voice processExperience0 - 1 YearsNo. of Openings50EducationHigher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, Any Bachelor DegreeRoleCustomer Care ExecutiveIndustry TypeCall Centre / BPO / KPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview...

  • Fresher hiring for Customer Care Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Hire Right Consulting Full time

    make inbound & outbound calls to customers to provide information about their insurance premiums.- inform customers about due dates and send reminders.- maintain accurate records of customer interactions and transactions.- fluent in hindi and marathi languages for effective communication with customers. whatsapp your cv @hr renuka -Experience0 - 2 YearsNo....

  • Customer Care

    2 weeks ago

    Mumbai, Maharashtra, India KVC Consultants Ltd Full time

    Greetings, We are looking for Graduate Freshers in Mumbai for an international Airlines Process, Please Note this is a WFO Job with job location POWAI Roles and Responsibilities Inbound Voice process-(international Airlines) To provide customer support and assistance to the customers of a leading airline. Eligibility Only Graduates ...

  • Customer Care Executive

    4 weeks ago

    Mumbai, Maharashtra, India The Black Box Co. Full time

    Job Title: Customer Service Executive / Sales – eCommerce (Gifting Sector) Location: Fort, Mumbai Full-Time | Experience: 3+ yrs in relevant industry Company: The Black Box Co. Working Days- 6 days website- Salary- 20000 to 25000 per month About The Black Box Co. At The Black Box Co., we believe that gifting should be meaningful, memorable, and...

  • Customer Care Executive

    4 weeks ago

    Mumbai, Maharashtra, India The Black Box Co. Full time

    Job Title: Customer Service Executive / Sales – eCommerce (Gifting Sector)Location: Fort, MumbaiFull-Time | Experience: 3+ yrs in relevant industryCompany: The Black Box Co.Working Days- 6 dayswebsite- www.theblackboxco.comSalary- 20000 to 25000 per monthAbout The Black Box Co.At The Black Box Co., we believe that gifting should be meaningful, memorable,...

  • Customer Care Executive

    4 weeks ago

    Mumbai, Maharashtra, India The Black Box Co. Full time

    Job Title: Customer Service Executive / Sales – eCommerce (Gifting Sector) Location: Fort, Mumbai Full-Time | Experience: 3+ yrs in relevant industry Company: The Black Box Co. Working Days- 6 days website- Salary- 20000 to 25000 per month About The Black Box Co. At The Black Box Co., we believe that gifting should be meaningful, memorable, and...