ServiceNow Configuration Management Database Specialist

1 day ago


Kanpur, Uttar Pradesh, India beBeeServicenowcmdb Full time ₹ 45,00,000 - ₹ 60,00,000

Unlock the potential of your data and applications with a robust ServiceNow ITOM solution.

About the Role

We are seeking a skilled professional to lead the design, development, and maintenance of a Configuration Management Database (CMDB) within the ServiceNow platform.

  • Collaborate with IT stakeholders to gather requirements and ensure CMDB solutions meet business needs.
  • Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
  • Develop and maintain CMDB documentation, including data models, workflows, and processes.

As a technical leader, you will provide mentorship to the CMDB development team, perform regular audits and data quality checks, and integrate the CMDB with other IT Service Management (ITSM) processes and tools.

Key Responsibilities
  • Lead the design, development, and maintenance of the CMDB within the ServiceNow platform.
  • Collaborate with IT stakeholders to gather requirements and ensure CMDB solutions meet business needs.
  • Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
  • Develop and maintain CMDB documentation, including data models, workflows, and processes.
  • Provide technical leadership and mentorship to the CMDB development team.
  • Perform regular audits and data quality checks to identify and resolve discrepancies.
  • Integrate the CMDB with other ITSM processes and tools.

The ideal candidate will have in-depth knowledge of ITIL processes and best practices, experience in CMDB development and administration within the ServiceNow platform, and proven experience leading CMDB projects and teams.



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