IT Specialist: ServiceNow Expert

2 days ago


Kanpur, Uttar Pradesh, India beBeeServiceNow Full time ₹ 79,99,999 - ₹ 1,29,99,999

Job Overview:

We are seeking a seasoned IT professional with deep expertise in implementing and optimizing ServiceNow ITOM suite, including Configuration Management Database (CMDB), Change Management (CSDM), and Discovery modules.

Key Responsibilities:

  • Lead end-to-end implementation of ServiceNow ITOM modules (Discovery, CMDB, CSDM)
  • Design and maintain robust CMDB architecture aligned with CSDM standards
  • Configure and optimize Discovery probes and patterns for accurate infrastructure mapping
  • Collaborate with cross-functional teams to integrate ITOM with other ServiceNow modules (IT Service Management, IT Asset Management, etc.)
  • Conduct gap analysis, data normalization, and reconciliation strategies for CMDB health

Requirements:

  • 5 years of experience in IT service management with ServiceNow ITOM
  • Deep understanding of CSDM, CMDB, and Discovery modules
  • Expertise in configuring and optimizing Discovery probes and patterns
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills


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