Collection Specialist
6 days ago
We are seeking a highly motivated and detail-oriented Collection Specialist to join our team at EXL. As a key member of our operations, you will play a crucial role in resolving outstanding receivables by effectively communicating with insurance companies and patients.
About the RoleIn this exciting opportunity, you will be responsible for reviewing, analyzing, and managing assigned claims to ensure timely resolution. Your primary goal will be to resolve outstanding/denied claims within defined Service Level Agreements (SLAs), ensuring minimal revenue loss for our clients.
Key Responsibilities- Interact with insurance representatives to obtain status updates and resolve claims efficiently.
- Meet daily productivity targets while maintaining high-quality performance on assigned inventory.
- Perform timely follow-ups on claims to prevent revenue loss and prioritize pending claims from the aging bucket.
- Review unpaid claims and check patient-provided insurance information for accuracy.
- Follow guidelines and applicable rules when calling insurance companies to maintain confidentiality and HIPAA compliance.
- Educate patients on billing queries and update their account information accordingly.
- Cash and write off contractual adjustments as necessary.
To succeed in this position, you must possess excellent written and oral communication skills, as well as:
- Graduation in any stream.
- BPO experience of 2-3 years, preferably in US Healthcare AR caller roles.
- Strong problem-solving and analytical skills.
- Able to work independently and as part of a team.
As a valued member of our team, you can expect a competitive salary range of $45,000 - $65,000 per annum, commensurate with your experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Our full-time employees work 40 hours a week with weekends off, and enjoy a stable and secure work environment.
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Collection Specialist
3 weeks ago
Chennai, Tamil Nadu, India exl Full timeJob Title: Collection SpecialistJob Summary:We are seeking a highly skilled Collection Specialist to join our team at EXL. As a Collection Specialist, you will be responsible for resolving outstanding receivables by ensuring claims are paid on time and following up with insurance companies for additional information as needed.Key Responsibilities:Resolution...
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Collections Specialist
3 weeks ago
Chennai, Tamil Nadu, India Toast Full timeBilling Collections SpecialistToast is a restaurant platform that helps restaurants adapt and succeed. As a Billing Collections Specialist, you will play a crucial role in supporting the collections operations activities. This challenging role requires problem-solving, excellent customer service, and financial responsibility.Key ResponsibilitiesReview...
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Collections Specialist
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Collections Specialist
4 weeks ago
Chennai, Tamil Nadu, India Toast Full timeJob SummaryWe are seeking a highly organized and detail-oriented Collections Specialist to join our team at Toast. As a Collections Specialist, you will be responsible for supporting the collections operations activities, including reviewing customer accounts, communicating with customers and internal partners, and resolving daily inbound cases.Key...
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Collections Specialist
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Collection Management Specialist
3 days ago
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Collection Specialist
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Senior Collections Specialist
2 weeks ago
Chennai, Tamil Nadu, India exl Full timeJob Overview:We are seeking a highly skilled Senior Collections Specialist to join our team at EXL. As a Senior Collections Specialist, you will be responsible for reviewing, analyzing, and managing outstanding receivables portfolios. Your primary goal will be to ensure that all outstanding and denied claims are resolved in a timely manner. You will be...
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AR Collection Specialist
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Collections Operations Specialist
2 weeks ago
Chennai, Tamil Nadu, India Toast Full timeAbout the RoleThe Billing and Collections team at Toast is seeking a highly organized and detail-oriented Collections Operations Specialist to support our collections operations activities.This role requires a strong ability to problem-solve and record complex billing transactions in various systems while providing excellent customer service and maintaining...
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Collection Operations Specialist
3 days ago
Chennai, Tamil Nadu, India Toast Full timeJob DescriptionWe are seeking a highly organized and tech-savvy Collection Operations Specialist to join our team at Toast. As an integral part of our Billing & Collections team, you will be responsible for supporting the collections operations activities.About UsToast is driven by building the restaurant platform that helps restaurants adapt, take control,...
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Financial Collections Specialist @ Chennai
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Collection Specialist
18 hours ago
Chennai, Tamil Nadu, India exl Full timeAs a Collection Specialist in our EXL team, you will play a critical role in resolving outstanding receivables portfolio by ensuring timely claims resolution and effective communication with insurance companies.About the RoleWe are seeking an experienced professional to join our team as a Collection Specialist. In this role, you will be responsible for...