Collection Specialist

6 days ago


Chennai, Tamil Nadu, India Maersk Full time

Job Summary:


We are seeking a skilled Collections Specialist to join our team. The ideal candidate will have experience in credit recovery, collections management, and customer service.


Responsibilities:



  • Manage and maintain collections for clients, ensuring timely collection of all invoice types.
  • Provide first-level support to team members and customers, addressing technical and process-related challenges.
  • Monitor, report, and escalate customers in breach of credit terms.
  • Perform collections calls and assist in prioritization.
  • Execute outbound telephone calls and other contact to customers, resolving disputes and maintaining customer data.

Requirements:



  • Agile mindset and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

About Maersk:


Maersk is a global leader in the shipping and logistics industry. We are committed to diversity and inclusion, and we welcome applicants from all backgrounds. We offer a dynamic and inclusive work environment, with opportunities for growth and development.


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