
Telecom Infrastructure Expert
1 day ago
We are seeking a Provisioning and Activation Executive to join our team. This role plays a crucial part in ensuring timely delivery of services to our customers.
Job Description:
- Assist in provisioning data, voice, VPN, and leased lines based on customer requirements
- Activate and validate services using standard scripts and configuration templates
- Coordinate with internal teams to ensure timely delivery of services
- Monitor order queues and handle provisioning tasks through OSS/BSS tools
- Track and escalate delays or configuration issues proactively
- Document completed tasks and update customer provisioning status
- Maintain accurate records of network elements, circuits, and customer configurations
Required Skills & Qualifications:
- Good communication skills (verbal and written)
- Basic understanding of networking concepts (IP address, routing, switching)
- Eagerness to learn telecom infrastructure and systems
- Attention to detail and ability to follow processes
- Willingness to work in shifts (including night shifts or weekends, if required)
Benefits:
- Exposure to IP Address management, VLANs, and routing protocols
- Understanding of configuring network devices
- Real-time coordination between cross-functional telecom teams
- Use of service delivery tools and ticketing systems
Preferred Certifications:
- Cisco CCNA (Beginner Level)
- NOC or Telecom Network Fundamentals Training
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