
Telecom Infrastructure Specialist
2 days ago
Job Role:
Senior Network SpecialistThis is a key position that focuses on the reliability and performance of telecom networks.
The primary objective of this role is to maintain optimal network conditions, ensuring minimal downtime and service disruptions.
- Advanced Troubleshooting: Identify and resolve complex network issues that are beyond the capabilities of junior support teams.
- Network Maintenance: Conduct regular maintenance and updates on network systems to ensure they operate efficiently.
- Incident Management: Effectively manage and resolve incidents, minimizing their impact on services.
- Escalation Management: Escalate unresolved issues to higher-level support teams or other relevant departments when necessary.
- Documentation: Maintain accurate records of network configurations, incidents, and resolutions.
- In-depth knowledge of telecom networks, protocols, and technologies.
- Strong analytical and problem-solving skills to handle complex network issues.
- Excellent verbal and written communication skills.
- Ability to work effectively in a team environment and collaborate with various stakeholders.
- High attention to detail and accuracy in troubleshooting and documentation.
- Relevant certifications such as CCNA, CCNP, or equivalent are preferred.
Effective teamwork, effective communication, strong analytical skills, and sound judgment are essential for success in this role. This is a dynamic and challenging opportunity for those who enjoy working in a fast-paced telecom environment.
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