Hostel Guest Relations Specialist

4 days ago


Dindigul, Tamil Nadu, India beBeeHospitality Full time ₹ 60,00,000 - ₹ 80,00,000
Job Title: Guest Relations ExecutiveAbout the RoleWe are seeking a talented and enthusiastic Guest Services Associate to join our team in South and West India.The ideal candidate will possess excellent communication skills, a pleasant demeanor, and the ability to provide exceptional customer service to guests.Key Responsibilities• Guest Services: Greet and welcome guests with a smile, ensuring their stay is enjoyable and memorable.• Front Desk Operations: Manage check-ins and check-outs efficiently, maintaining accurate records and documentation.• Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.• Administrative Support: Maintain organized files, records, and documents, updating them as needed.• Property Management Support: • Conduct inventory checks and maintain records. • Assist in the procurement of monthly supplies. • Provide support to the property manager during their absence.Qualifications/Knowledge/Experience• A minimum of 6 months of industrial training or relevant experience in hospitality.• Excellent verbal and written communication skills.• Final-year student or graduate from a Hotel Management program is preferred.Benefits• Competitive salary package.• Performance-linked incentives of up to 35% of the gross salary.• Complimentary accommodation and meals provided by the company.• Opportunity to work at multiple locations across India.

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