
Senior Customer Interaction Specialist
18 hours ago
About the Job: We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, strong knowledge of customer service principles, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Communicate with customers via phone, email, and social media, providing knowledgeable answers to questions about product, pricing, and availability.
- Work closely with internal departments to meet customer needs, ensuring seamless delivery of services.
- Enter data into various platforms and provide reports as needed.
Qualifications:
- Experience: 3-5 years of relevant work experience.
- Skills: Excellent phone etiquette, verbal, written, and interpersonal skills, with the ability to converse fluently in English, Hindi, and Tamil.
- Aptitude: Ability to multi-task, organize, and prioritize work effectively.
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