
Customer Experience Specialist
1 day ago
Customer Experience Specialist Needed for Banking Sector
We are seeking highly skilled professionals to join our voice process team as Associate, Team Lead, and Associate Manager.
- Associate: Responding to clients via voice and written communication, managing multiple queries, and utilizing workflow tools.
- Team Lead: Leading a team of customer service representatives and team leads, driving performance, and ensuring high-quality customer interactions.
- Associate Manager: Overseeing daily operations, driving performance, and ensuring high-quality customer interactions.
Mandatory Qualifications:
- Excellent verbal and written communication skills
- A problem-solving mindset
- Ability to multitask and work well in a team
Main Responsibilities:
- Team Management
- Performance Management
- Quality Assurance
- Process Improvement
- Customer Escalations
- Reporting and Analysis
Critical Skills Required:
-
Customer Experience Specialist
3 days ago
Chennai, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 2,00,000 - ₹ 4,00,000Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to deliver exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, complaints, and feedback through various channels.Key Responsibilities:Customer Support: Handle customer inquiries, complaints, and...
-
Customer Experience Specialist
1 day ago
Chennai, Tamil Nadu, India beBeeExperience Full time ₹ 15,00,000 - ₹ 25,00,000Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to drive impactful, customer-centric solutions in our operations. In this role, you will analyze customer insights and collaborate with cross-functional teams to design and implement strategies that enhance customer satisfaction, retention, and loyalty.Key...
-
Deliver Exceptional Customer Experience
2 days ago
Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,00,000 - ₹ 1,20,000Job Title:Operations Support Specialist Job Description:We are seeking a highly motivated and detail-oriented individual to join our team as an Operations Support Specialist. In this role, you will be responsible for providing exceptional customer service, collaborating with cross-functional teams, and assisting in the implementation and improvement of...
-
Customer Experience Specialist
20 hours ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 4,00,000Effective customer service is crucial for maintaining a positive reputation and driving business growth.Key Responsibilities:Deliver exceptional customer experiences through proactive communicationAddress customer concerns in a timely and professional mannerProvide solutions to customer problems through effective problem-solving skillsProcess customer...
-
Customer Experience Specialist
6 days ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 20,00,000Legendary Customer Service RoleThis is a role that requires delivering exceptional customer experiences in a fast-paced environment. The purpose of this position is to create an unforgettable impression on customers by providing prompt service, quality beverages, and products in a clean and organized store space.Model and act according to our guiding...
-
Customer Experience Specialist
2 days ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000As a customer-facing representative, you will be responsible for delivering exceptional experiences through various communication channels. Your primary goal will be to provide timely and effective solutions to customer queries.Key Responsibilities:Excellent communication skills are essential for resolving customer issues efficientlyA willingness to work...
-
Customer Experience Specialist
3 days ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Job OverviewThe primary objective of this role is to provide exceptional customer service and support. This involves handling customer inquiries, resolving issues professionally and courteously.The ideal candidate will have excellent communication skills and the ability to build rapport with customers.They should also possess strong problem-solving skills,...
-
Customer Experience Specialist
2 days ago
Chennai, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000Customer Service RepresentativeWe are seeking a customer-focused professional to join our team in a voice and semi-voice process role.Key Responsibilities:Handle customer interactions through voice and digital channels.Manage customer onboarding, queries, and relationship follow-up.Process case management, channel communication, contract support, and dispute...
-
Customer Experience Specialist
2 days ago
Chennai, Tamil Nadu, India beBeeProblemSolving Full time ₹ 6,50,000 - ₹ 8,50,000Job OverviewWe are seeking a skilled and detail-oriented individual to fill the role of an Engineer L1. As a key member of our customer experience and technology consulting services, you will be responsible for reviewing new orders, processing customer enquiries, and maintaining service levels.Key Responsibilities:Reviewing new orders for accuracy and...
-
Experience Specialist
1 day ago
Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000We are seeking a highly skilled Customer Experience Specialist to join our team. This is a 6-month contract position with a leading technology company.As a proactive customer retention professional, you will be responsible for managing customer interactions, encouraging subscription purchases, and resolving outstanding overages. You will work closely with...