Customer Experience Specialist

12 hours ago


Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview

The primary objective of this role is to provide exceptional customer service and support. This involves handling customer inquiries, resolving issues professionally and courteously.

  • The ideal candidate will have excellent communication skills and the ability to build rapport with customers.
  • They should also possess strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.
  • Strong familiarity with financial products and services, particularly mutual funds, is essential for success in this position.
  • Other key qualifications include any graduate degree from a recognized university and experience working with internal teams.

Key Responsibilities

In this role, you will be responsible for providing expert advice on products and services to meet customer needs. You will also collaborate with internal teams to resolve complex customer complaints and maintain accurate records of customer interactions and transactions.

Skills and Qualifications

The following skills and qualifications are required for this position:

  • Any graduate degree from a recognized university.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with financial products and services, particularly mutual funds.

Benefits

This role offers a unique opportunity to grow your career and develop your expertise in customer service and support.

Why Join Us?

We are dedicated to providing exceptional customer experiences and opportunities for growth and development.



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