
Technical Support Specialist
2 days ago
Job Title: Technical Support Specialist
">Main Responsibilities- To provide timely and effective customer support via multiple communication channels.
- To identify and resolve technical issues efficiently, adhering to quality standards.
- To maintain high levels of customer satisfaction by delivering excellent service.
- To analyze and assess root causes of technical issues using existing knowledge bases.
- To offer detailed summaries of bug progress using available tools.
- Excellent verbal and written communication skills.
- Proficient typing skills with a speed of 60-80 WPM.
- Experience in troubleshooting with Standard Operating Procedures (SOP) documents.
- Support experience with methodologies, case lifecycles, and analytical skills.
- Familiarity with ticketing tools and ITIL principles.
- A minimum of 6 months' experience in infrastructure, storage, and service desk roles.
- Hands-on experience with Google products including Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, Appsheet.
- Holding a Google Workspace Administrator certification is advantageous.
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Technical Support Specialist
5 hours ago
Solapur, Maharashtra, India PrimeX Meta Full timeCompany Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...
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Technical Support Specialist
4 days ago
Solapur, Maharashtra, India beBeeIT Full time ₹ 6,00,000 - ₹ 10,00,000Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to provide technical assistance and support to our organization.Main Responsibilities:Provide timely and effective technical support to employees and teamsTroubleshoot and resolve software and hardware issuesDevelop and implement effective solutions to improve...
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Technical Support Specialist
7 days ago
Solapur, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the health of our infrastructure, ensuring that all systems are running smoothly and efficiently.As a Technical Support Specialist, you will be the first point of contact for customers experiencing technical...
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Technical Support Specialist
1 week ago
Solapur, Maharashtra, India beBeeSupport Full time US$ 60,000 - US$ 90,000We're seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional support to our customers.About the Role:This is a unique opportunity to work with cutting-edge technologies and provide top-notch support to our clients.Key Responsibilities:Remote Conference...
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Technical Support Specialist
2 days ago
Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Job OverviewWe are seeking a skilled Technical Support Specialist to join our organization. As a key member of our support team, you will be responsible for handling international customer queries via voice calls and providing technical support for basic troubleshooting issues.To succeed in this role, you should have excellent English communication skills...
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IT Infrastructure Technical Support Specialist
2 weeks ago
Solapur, Maharashtra, India beBeeInfrastructure Full time ₹ 9,00,000 - ₹ 12,00,000Technical IT Infrastructure Support SpecialistWe are seeking a highly skilled IT infrastructure support specialist to provide technical assistance and maintenance of IT systems.Main Responsibilities:Provide timely technical support and troubleshooting for IT infrastructure systems to ensure optimal performanceMaintain and upgrade IT infrastructure systems to...
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Technical Support Specialist
2 days ago
Solapur, Maharashtra, India beBeeTroubleshooting Full time ₹ 6,00,000 - ₹ 12,00,000Technical Support SpecialistOur organization seeks a highly skilled and customer-focused professional to join its technical support team.The ideal candidate will have experience working with reputable brands, excellent English communication skills, and a strong background in troubleshooting Microsoft 365 and Mac systems.This role involves resolving technical...
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Technical Support Specialist
1 day ago
Solapur, Maharashtra, India beBeeRobotics Full time ₹ 25,00,000 - ₹ 30,00,000Job DescriptionAs a Technical Support Specialist, you will provide expert technical assistance to our channel partners and end users across various regions.Key responsibilities include:Delivering technical support through email, telephone, or on-site visits;Offering robotic application support and consultations to channel partners and the Dobot sales...
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Technical Support Specialist
6 days ago
Solapur, Maharashtra, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000Job Title:A Technical Support Specialist is required to provide assistance and resolve issues for customers.About the Role:Provide technical support via phone, email, and ticketing systems.Troubleshoot and resolve technical issues independently.Conduct root cause analysis to identify and resolve complex technical issues.Collaborate with engineering teams for...
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Senior IT Technical Support Specialist
1 day ago
Solapur, Maharashtra, India beBeetechnical Full time ₹ 9,00,000 - ₹ 12,00,000Job Title:A Technical Support Specialist position has become available in our organization.About the Role:We are seeking a skilled IT professional to join our team as a Technical Support Specialist. The ideal candidate will have experience in troubleshooting, configuring, and maintaining various devices across Windows, Mac, and cloud environments.Key...