Technical Support Specialist

2 days ago

Solapur, Maharashtra, India beBeeRobotics Full time ₹ 25,00,000 - ₹ 30,00,000
Job Description

As a Technical Support Specialist, you will provide expert technical assistance to our channel partners and end users across various regions.

Key responsibilities include:

  • Delivering technical support through email, telephone, or on-site visits;
  • Offering robotic application support and consultations to channel partners and the Dobot sales team;
  • Developing/ translating technical training curriculums and conducting technical training courses for channel partners and technical workshops for end-users;
  • Promoting the development of partners' and users' technical knowledge and competencies in Dobot robots and applications;
  • Creating/ translating technical documentation;
  • Participating in customer visits;
  • Attending trade shows and seminars;
  • Designing and implementing applications for trade shows and seminars.

Requirements:

  • Bachelor's degree or higher in Engineering related subject;
  • Minimum three years' experience in robotics or automation industry;
  • Experience in designing and integrating robotic applications;
  • Experience in conducting seminars and trainings;
  • Strong troubleshooting and diagnosing skills;
  • Excellent computer and interpersonal skills;
  • Proficiency in high-level programming languages such as C++, Java, Python, or Lua.

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