
Business Development Specialist
1 day ago
Job Title: Business Development Specialist
About the Role- We are seeking a highly motivated and results-driven Business Development Specialist to join our team.
The ideal candidate will be responsible for identifying and pursuing cross-sell opportunities, building strong relationships with Customer Service Executives (CSEs), and collaborating with cross-unit teams to set and achieve targets.
The successful candidate will have a proven track record of sales experience, excellent communication skills, and a flair for sales and marketing in the open market.
Key Responsibilities- Mine cross-sell opportunities from centrally shared customer data.
- Understand customer insights and pitch cross-sell opportunities directly or through CSEs of units.
- Stay updated on the product bouquet and identify fitment with different customer personas.
- Identify opportunities to offer combination solutions based on customer needs.
- Build and nurture strong relationships with CSEs to enable scale in cross-sell opportunities and enhance customer lifecycle value.
- Collaborate with cross-unit teams to set and achieve targets for cross-sell, new client acquisition, and products per customer.
- Generate robust leads by networking across CSEs of multiple units.
- Follow up with sales teams for lead closures.
- Ensure new client acquisition targets for the branch are consistently achieved.
- Deliver cross-sell product/service offerings with innovation tailored to customer needs.
- Track scale and quality of cross-sell activities daily and identify areas for improvement.
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