
Strategic Process Owner
2 weeks ago
As a Global Process Owner, you will lead and ensure that respective local teams are aligned with the strategy and desired outcomes.
Key Responsibilities:
- Support global leadership in process engineering, business solutions & reporting, HR service delivery, vendor solutions, and compliance teams.
- Align local India teams with global strategy, leveraging extensive experience in business transformation, digitalization, and process optimization.
- Oversee team delivery for global initiatives, drawing on a strong track record of managing portfolios and achieving high utilization of capacity.
- Establish and implement key performance metrics and actionable dashboards to improve transparency, reporting accuracy, and data-driven decision-making.
- Facilitate effective collaboration between local and global teams, along with managing complex stakeholder relationships and fostering cross-functional team leadership.
- Direct process improvement and lean methodology projects to increase productivity, streamline operations, and drive continuous improvement within the framework.
- Ensure compliance with global policies, procedures, and best practices, supporting the development and implementation of local strategies aligned with global objectives.
Qualifications & Experience:
- Bachelor of Technology or extensive work experience in a relevant field. A master's degree is a plus.
- 15+ years' experience in business excellence, transformation, application management, and digital service delivery, leading global teams and transformation programs.
- Advanced technical proficiency in digitalization, automation, service management; skilled in data analytics, dashboard development, and process improvement.
- Familiarity with cloud platforms, data integration, and big data technologies.
- Strong proficiency in program and project management, service optimization, and financial management.
- Demonstrated experience with stakeholder and customer relationship management, demand forecasting, and influencing product development teams.
- Methodological expertise in Agile, Lean, and SCRUM, with a detail-oriented approach to process design, documentation, and operational excellence.
Why This Role Matters
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values bring out the highest potential of each of our colleagues.
Our Benefits
We offer a wide variety of competitive benefits, services, and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
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