Customer Experience Strategist

5 days ago

Chennai, Tamil Nadu, India beBeeBusiness Full time US$ 12,00,000 - US$ 15,00,000
Job Overview

We are seeking a Business Analyst to join our Customer Relationship Management (CRM) program. The CRM program aims to transform our sales, marketing, and servicing approach to unlock new revenue opportunities and support top-line growth.

The program focuses on delivering a tailored solution for our frontline sales team, enhancing their capabilities to engage with customers effectively.

To succeed in this role, you will need strong analytical skills, excellent communication abilities, and a deep understanding of business operations.

You will work closely with cross-functional teams to identify areas for improvement and develop strategic initiatives that drive business results.

This is an exciting opportunity to contribute to the success of our organization and shape the future of our customer engagement strategies.

About the Role
  • Support the development and implementation of business solutions that drive revenue growth and improve customer satisfaction.
  • Collaborate with stakeholders to gather requirements and analyze business needs.
  • Analyze complex data sets to identify trends and patterns that inform business decisions.
  • Develop and maintain effective relationships with internal partners to ensure seamless project execution.
Requirements

We are looking for individuals who possess:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with CRM systems and business operations.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work on high-profile projects that make a real impact.
What's Next?

If you're passionate about driving business growth and improving customer experiences, we want to hear from you

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