Corporate Training Program Specialist
6 days ago
As a Trainer, you will be responsible for designing and executing impactful training programs across new hires, existing team members, and supervisory staff. Your primary goal is to ensure seamless assimilation into our company culture, policies, and tools.
Key Responsibilities:- Conduct onboarding and induction programs for new hires.
- Deliver training on soft skills, process, product, and systems.
- Collaborate with Quality and Operations teams to identify performance gaps.
- Design and execute targeted refresher sessions and skill-enhancement modules.
- Track pre- and post-training performance.
- Provide actionable insights to stakeholders and leadership.
- Stay abreast of new product launches, policy updates, and process changes.
- Conduct timely refresher training.
- Bachelor's degree in any discipline.
- Minimum 4-6 years of experience in training delivery, preferably in customer service or product-based environments.
- Strong communication and facilitation skills.
- Proficiency in MS Excel, PowerPoint, and LMS platforms.
- A collaborative and innovative work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
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