Technical Support Specialist

3 weeks ago


Bagalur, India telescopp Full time
Job Opportunity

We are seeking a highly skilled Technical Support Specialist to join our team at Telescopp.

Job Summary

The successful candidate will provide advanced technical support for mobile applications, handling complex technical issues and collaborating with cross-functional teams to resolve problems efficiently.

Key Responsibilities
  • Provide technical support for mobile applications, troubleshooting and resolving complex issues.
  • Analyze problems to identify root causes and recommend effective solutions.
  • Use debugging tools to isolate and fix defects within applications.
  • Automate tasks and manage scripts using scripting languages such as JAVA or SQL.
  • Collaborate on code changes and manage project workflows using version control systems (e.g., Jira).
Requirements
  • Experience: 4-7 years in technical support or a related field.
  • Advanced Technical Knowledge: In-depth understanding of mobile app development, testing, and deployment processes.
  • Troubleshooting Skills: Proven ability to analyze and resolve complex technical issues efficiently.
  • Debugging Skills: Proficiency in using debugging tools for software troubleshooting.
  • Scripting Knowledge: Familiarity with scripting languages for automation and task management.
  • Database Management: Solid understanding of database concepts and proficiency in SQL.
What We Offer

As a Technical Support Specialist at Telescopp, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company.



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